Refund policy

Thank you for choosing our store for your custom-designed products. We appreciate your business and want to ensure clarity regarding our sales policy.

Please note that all sales made through our store are final. As we offer a customized print-on-demand service, each item is individually created based on your specific design and preferences. This process ensures that you receive a unique and personalized product.

Since our items are custom-made specifically for you, we work with third-party shippers who handle the printing, production, and shipping of your orders. As a result, these third-party shippers do not authorize any refunds or returns unless there is a defect or error on their part.

We understand that exceptional circumstances may arise, such as damaged items or printing errors. In such cases, we are committed to resolving any issues promptly and to your satisfaction. If you encounter any problems with your order, please reach out to our customer support team as soon as possible, providing relevant details and supporting evidence, if applicable. We will work closely with you to assess the situation and find the best possible resolution.

We appreciate your understanding of our sales policy, which allows us to provide you with a wide range of customized products and maintain the efficiency of our print-on-demand process. Should you have any questions or concerns, please don't hesitate to contact our customer support team, and we will be more than happy to assist you.

Thank you once again for choosing our store. We value your support and strive to deliver the highest quality products and services.

 

Printify Return Policy:

 

Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that Printify will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, a partial refund will be issued.